Warranty Dynalab offers a one-year parts and labor warranty from manufacture defects on all of our products. Any warranted item failing to be in satisfactory working order during the warranty period should be returned to Dynalab, Inc. freight prepaid.   Product Troubleshooting and Repair If a Dynalab product is not satisfactory working, please follow these instructions. Contact Dynalab technical support to determine if the problem can be solved at your facility or with the purchase of a replacement part. If not, an RMA number will be assigned to return the product.   Print out and complete the RMA Return Form, then send the form and product to: ATTN: RMA Number: _____ Dynalab, Inc. 555 Lancaster Ave. Reynoldsburg, OH 43068   Once the product is received, Dynalab will assess the problem and cost to repair the product. We will then contact you with this information. This typically takes 1 to 4 days.   If the product is within the warranty period, the product will be returned immediately. If not, the product will be shipped the day after we receive your purchase order.

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